Levels of Success Factors
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Success Factor Modeling
TM
¨Involves observing and mapping the
successful processes which underlie an
exceptional performance of some type.
¨Breaks a complex event or series of
events into small enough chunks so that
it can be recapitulated in some way.
¨Creates a pragmatic map or model of a
behavior which can be used to reproduce
or simulate some aspect of that
performance by anyone who is motivated
to do so.
¨Identifies the essential elements of
thought and action required to produce
the desired response or outcome.
Behavioral Modeling
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¨ Identify key factors associated with
successful performance.
¨ Organize those factors into a
comprehensive and comprehensible
model.
¨ Define specific tools and skills which
transfer the key success factors
encompassed by the model to others.
¨ Support the implementation of critical
success factors through coaching,
training and consulting.
Goals for the Modeling Process
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Levels of Success Factors
Purpose — For What? For Whom?
Vision and Ambition
Identity — Who?
Role and Mission
Values and Beliefs — Why?
Motivation and Permission
Capabilities — How?
Plans and Strategies
Behavior — What?
Actions and Tactics
Environment — Where? When?
Context and Constraints
Outcomes
Actions
Mindset
Mindset
Levels of Success Factors
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Modeling Different Levels
of Success Factors
Path
Present State Desired State
Modeling
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• Identify a project you were involved with that
has already been successfully achieved.
• Model some of the Critical Success Factors by
considering the following questions:
Modeling Critical Success Factors
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¨ What role did purpose play in
reaching success?
¨ What identity factors were involved
in the success?
¨ What values and beliefs supported
achieving the success?
¨ What competences and capabilities
contributed to the success?
¨ What specific behavioral steps and
actions were most responsible for
the success?
¨ What environmental opportunities
and influences were part of the
success? What specific outcomes
were achieved?
MODELING CRITICAL SUCCESS FACTORS
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